Organizational
Structures
Employees across the organization
must work closely together to develop strategic initiatives that create
competitive advantages.
IT Roles and
Responsibilities
Most organizations maintain
position such as chief executive officer(CEO), chief financial officer(CFO),
and chief operation officer(COO) at the strategic level. Recently, there are
more IT- related strategic position such as chief information officer(CIO),
chief technology officer(CTO), chief security officer(CSO), chief privacy
officer(CPO) and chief knowledge officer(CKO).
The chief information
officer(CIO) is responsible for :
-
Overseeing all users of information technology.
-
Ensuring the strategic alignment of IT with
business goals and objectives.
What Concern CIOs the Most?
The chief technology officer(CTO)
is responsible for :
-
Ensuring the throughput, speed, accuracy,
availability and reliability of an organization’s information technology.
-
Ensuring the efficiency of IT system throughout
the organization.
The chief security officer(CSO) responsible
for :
-
Ensuring the security of IT system.
-
Developing strategies.
-
IT safeguards against attacks from hackers and
viruses.
The chief
privacy officer(CPO) responsible for :
-
Ensuring the ethical and legal use of
information within organizations.
-
Enable them to understand the often complex
legal issues.
The chief knowledge officer(CKO)
responsible for :
-
Collecting, maintaining, and distributing the
organization’s knowledge.
-
Make it easy for people to reuse the knowledge.
Skills Pivotal for Success in Executive IT Roles
The Gap between
Business Personnel and IT Personnel
Business personnel possess
expertise in functional areas such as marketing, accounting, and sales.
IT personnel have the
technological expertise.
This typically causes a communications
gap between the business personnel and IT personnel.
IMPROVING COMMUNICATION
Business personnel must seek to
increase their understanding of IT.
IT personnel must seek to
increase their understanding of the business.
It is the responsibility of the
CIO to ensure effective communication between business personnel and IT
personnel.
Organization Fundamentals
– Ethics and Security
Ethics – the
principles and standards that guide our behavior toward other people.
Privacy is a major ethical issue.
Privacy is the right to be left alone when you want to be, to have control over
your own personal possessions, and not to be observed without your consent.
Issues Affected by Technology Advances
Primary Reasons Privacy Issues Reduce Trust or Business
Security – How Much Will Downtime
Cost Your Business?
PROTECTING INTELLECTUAL ASSETS
Organizational information is
intellectual capital and it must be protected.
Information security
– the protection of information from accidental or intentional misuse by
persons inside or outside an organization.
Ebusiness automatically creates
tremendous information security risks for organizations.
Sources of Unplanned Downtime
The Cost of Downtime
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